1. Who is responsible for the processing of your data?
Rent Driving Experiences SL
Postal address: Calle Luis I 11, 28031, Madrid Spain. Telephone: +34 914 135 612
2. For what purpose do we process your personal data?
In compliance with the provisions of the European Regulation 2016/679 General Data Protection as well as any applicable national legislation, we inform you that at Rent Experiencias de Conducción SL (hereinafter REC) we process the data you provide us to the following purposes:
Manage the data of users who contact REC through the web forms that are available to the user. Likewise, your data will be processed in order to manage the queries that you send us through the channels enabled for this purpose on our website; Likewise, we can contact the user by telephone, electronically, WhatsApp messaging or SMS, if necessary.
Attend to your queries and requests.
Perform a quality control on our products and services.
Conduct satisfaction surveys and statistical purposes.
If you consent, your data will be used to inform you and periodically send you communications about new products that may be of interest to you, as well as offer you promotions, offers, contests, invite you to events or others. We can send you this information both through printed, electronic and telephone media.
If you consent, your data will be used to get to know you better and create your profile. If available, data that you may have provided personally or that may have been generated during your use of the products and services, additional information such as hobbies or preferred vehicle, as well as the history, may be incorporated into the profiles that are drawn up about you. customer. Such acceptance will not imply automated decision making.
If you consent, your personal data may be transferred to leasing companies of the vehicles that make up part of the REC fleet with the sole purpose of complying with the requirements of the competent authorities in the event of potential traffic sanctions that result in infractions committed during the period of the vehicle rental.
3. Type of data processed
In the framework of the provision of services and conditioned to the purposes agreed upon by you, we will deal with the following categories of data:
Identification and contact data, for example by way of example, but not limited to: name, surname, telephone or email.
Data of preferences and hobbies, if any in the form you fill out,
Commercial information data, which you provide us about your preferences, for example by way of example, but not limited to: the type of rental and / or rentals in which you are interested, vehicle that interests you, etc.
4. How long will we keep your data?
Your data will be kept as long as it is necessary to respond to the requests or requests that you have made, or contractual relationship, and in any case as long as you do not request its deletion, as well as the time necessary to comply with the legal obligations that correspond in each case. according to each type of data.
5. What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the execution of the subscription contract for the requested services (such as a rental, newsletter or preparation of a budget, among others).
The processing of your data for the additional purposes referred to above is based on the consent you have given us. However, you can withdraw your consent at any time, without in any case, this condition the commercial relationship that binds us. You can withdraw said consent by sending an email to firstname.lastname@example.org
6. Who will your data be communicated to?
Only in the event that you have consented, your data may also be communicated to REC collaborating companies for the sole purpose of improving our services and facilitating access to other products through advantages and/or discounts.
Your data may also be transferred in cases where there is a legal obligation.
7. What are your rights when you provide us with your data?
You have the right to obtain confirmation on whether or not we are treating personal data that concerns you.
Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. .
In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. One rental Car will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Likewise, you can exercise the right to the portability of the data, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
You can exercise these rights by request by sending an email to email@example.com attaching a copy of your ID or other document that proves your identity, and clearly indicating the right you want to exercise.
Lastly, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.
8. How have we obtained your data?
We remind you that in case you provide us with information regarding another individual, you must, prior to its inclusion, inform it of the points contained in this clause.
9. Social networks
Social Networks are part of the daily life of many Internet users, and for this One Way has created different profiles in them.
All users have the opportunity to join the pages or groups that One Way has on different Social Networks.
However, you must bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network. Therefore, it is recommended that you carefully read their conditions of use and privacy policies, as well as make sure to configure your preferences regarding the treatment of data.